Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.
Shipping Rates & Delivery Times
- Standard Shipping (5-7 business days): Free on orders over $50, otherwise $5.99
- Express Shipping (2-3 business days): $12.99
- Overnight Shipping (1 business day): $24.99
International Shipping We ship to selected countries worldwide. International shipping rates and delivery times vary by destination. Estimated delivery is 7-21 business days. Please note that customs fees, import duties, and taxes may apply and are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this to track your order on our website or the carrier's website.
Lost or Damaged Packages We are not responsible for lost or stolen packages once they have been marked as delivered. If your package arrives damaged, please contact us within 48 hours at [your email] with photos of the damage.
Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us For any shipping-related questions, please reach out to us at [your email] or [your phone number].